This answer is provided by Infinity AI Copilot and should be confirmed by reviewing official documentation in Support Center.
To address the issue of the Firewall & Access Zones and Application Control blades being installed but inactive, even after attempting a client repair, you can follow these troubleshooting steps:
Check Services: Ensure that the necessary services for these blades are running. You can do this by examining their status via the Control Panel Services utility. If any services are not running, try to start them manually.
Policy Verification: Verify that the correct policies are applied to the endpoints. Sometimes, misconfigured policies can prevent blades from activating. Check the policy settings in the Check Point Management Console to ensure they are correctly configured.
Log Examination: Use the Log Viewer in the Endpoint Security Client UI to check for any logs related to the Firewall and Application Control blades. This can help identify if there are any specific rules or issues causing the blades to remain inactive.
Network Protection Alerts: Ensure that network protection alerts are configured correctly. This can be done in the "Policy" tab under "Client Settings" by editing the "Network Protection" action properties.
CPInfo Utility: Collect debug information using the CPInfo utility in Extended mode. This will provide more detailed logs that can be useful for further investigation.
Contact Support: If the above steps do not resolve the issue, consider contacting Check Point Support for further assistance. They may provide a hotfix or additional guidance specific to your environment.
For more detailed information, you can refer to the ATRG: Endpoint Security Firewall and Application Control Blade document.
