Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
skandshus
Advisor
Advisor

harmony connect "application level request"

Hello everybody.

See attached photos.

Accoring to the checkpoint "video" https://www.youtube.com/watch?v=-ST0OR4plk8

 

1.i should be able to see a considerate amount og more options then what i am currently seeing.

2.. What is "application level access" and what does it have to do with my account manager?

0 Kudos
16 Replies
Chris_Atkinson
Employee Employee
Employee

Which license do you have Internet Access or Remote Access?

CCSM R77/R80/ELITE
0 Kudos
skandshus
Advisor
Advisor

i bought "harmony total"

i have attached photo of what the portal currently sees as the License.

0 Kudos
_Val_
Admin
Admin

I do not think Harmony Connect is part of Total.    Ignore, this is not correct

 

 

0 Kudos
skandshus
Advisor
Advisor

Harmony total should include it all.. at least the connect

0 Kudos
_Val_
Admin
Admin

Of course, it was silly of me to say otherwise. You do have all required Connect licenses in place, so it must be something else. 

 

0 Kudos
skandshus
Advisor
Advisor

It is cause for some confusion and I don’t quite know how to proceed from here 🙂

0 Kudos
_Val_
Admin
Admin

Please talk to your AM/SE and ask him/her to assist, as the message says. My understanding is, something needs to be done on the backend.

0 Kudos
skandshus
Advisor
Advisor

Yeah already reached out 🙂

0 Kudos
Chris_Atkinson
Employee Employee
Employee

How old is your tennant and do you have the contract attached?

This feature was only activated automatically for new accounts created starting mid October as I recall.

Those created earlier need to contact TAC to enable it, see sk155574.

CCSM R77/R80/ELITE
0 Kudos
skandshus
Advisor
Advisor

My tenant is older than October.. Thx though

0 Kudos
CheckPointerXL
Advisor

Hello Chris,

Is possible to combine remote and internet access licenses? or harmony total license is needed to combine and use both functionality?

0 Kudos
Chris_Atkinson
Employee Employee
Employee

Yes the individual SKUs can be purchased/combined as below.

For reference Harmony Total also includes additional functionality outside the Harmony Connect offering itself.

SKU.png

CCSM R77/R80/ELITE
0 Kudos
Xiaole_Chen
Employee Alumnus
Employee Alumnus

Hello,

Application level access is for clientless access to your corporate application (L7). If your tenant was created before 4th October, this feature is not enabled by default - refer to sk155574.

You can request the feature by filling the form here 

0 Kudos
skandshus
Advisor
Advisor

Some of the questions in there makes me uncertain on what to answer

 

about ODO.. i said no
then you asked if i have a cloudguard connect account? i guess its a no?

 

0 Kudos
Xiaole_Chen
Employee Alumnus
Employee Alumnus

probably better to ask your Check Point AM/SE to help you filling the questionnaire. Just provide him/her your account ID (it's under Global Settings > Account Settings, copy the account ID.

odo is the solution we have acquired, this is the corporate access function under harmony connect 🙂. The Google form is quite old, the name etc has not been updated. 

0 Kudos
skandshus
Advisor
Advisor

All right. I’ve submitted the form.. some visibility about this would be great.: do you know how long it will take until activated.. 

0 Kudos
Upcoming Events

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Thu 02 May 2024 @ 11:00 AM (SGT)

    APAC: What's new in R82
    CheckMates Events