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Roger_Menzies
Explorer
‎2020-04-15 06:56 AM

Cannot connect SmartConsole

We have just deployed a new instance of 80.30 in Azure.  I can connect to the Gaia gui and everything looks good.

But I get 'Unable to connect to server' when I try and launch the SmartConsole.

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PhoneBoy
Admin
Admin
‎2020-04-15 10:41 AM

Have you confirmed the required traffic is reaching the instance with tcpdump?
Believe 18190/19009 TCP are the main requirements.
Also, have you confirmed cpm is up and running on the node?
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