R82 upgrade for Azure

[Duane_Toler]

Can someone explain the inconsistency with sk177714 (in-place upgrade of an R81.20 SmartCenter in CloudGuard) versus what is actually happening on the server?

Sep 25 18:33:03 2025 mercury xpand[8775]: admin localhost t +installer:action_result Failed to add the package (Check_Point_R82_T777_Gaia_Install_and_Upgrade.tgz)
The following results are not compatible with the package:

 - Check package compatibility with this version

 - Machine is 'azure' cloud environment

This installation package is not supported on Cloud environments (Microsoft Azure, Google Cloud, Amazon Web Service and Aliyun)

Same thing for the Blink package:

Sep 25 18:27:18 2025 mercury xpand[8775]: admin localhost t +installer:action_result Failed to add the package (Blink_image_1.1_Check_Point_R82_T777_JHF_T39_SecurityManagement.tgz)
The following results are not compatible with the package:

 - Machine is 'azure' cloud environment

This installation package is not supported in these cloud environments: Amazon Web Service, Microsoft Azure, Google Cloud, and Aliyun.

So.... is in-place upgrade supported or not?  As it stands, the DDR policy isn't allowing it.  Any ideas?

[the_rock]

AWESOME job mate!

[Don_Paterson]

Nice. 

Thanks for that. 

[PhoneBoy]

I often think of my actions in terms of "past me" and "future me."
First time I've seen someone else use the term "future me" 🙂 

[Duane_Toler]

Hah, yeah me and my partner often use those terms.  Most of the time, "present me" is also very displeased "past me". 😆 

[the_rock]

Never heard of or used those terms 🙂

[dehaasm]

where can we download the custom images the download links does not work

sk177714 - In-Place Upgrade packages for CloudGuard Network

[Edan_Leventhal]

Hi Dehaasm,

There was an issue with the download link pages. 

They seem to be working now, please try again