Hi Nicholas,
After investigation this, R&D have concluded that there is an issue with the export of the certificate. They have found the root cause to the issue and will deliver a fix in a JHF for R80.30/R80.40/R81.
If you would like to have a private HF before a JHF with the fix is released. Please open a Support Request (SR) with our TAC, for your convenience, you can use one of the following PRJs as a reference to the issue:
PRJ-19533 R80.30 JHF
PRJ-19534 R80.40 JHF
PRJ-19535 R81 JHF
In the SR specify the PRJ that relevant for your version to get a private HF for your version.
Please note that you will need to include a cpinfo of your management server when opening the SR to allow TAC and R&D to create a private HF specifically for your environment.
Kind Regards
Jim