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Blocked HTTPS requests are not getting a UserCheck message

Question asked by Jason Nickel on May 11, 2018
Latest reply on May 19, 2018 by Dameon Welch Abernathy

We are running the Application and URL Filtering blades but do not have HTTPS Inspection enabled.

When users attempt to access blocked HTTPS categories or domains they are not getting the UserCheck block message  we have configured but rather the generic "Page Cannot Be Displayed" error from the browser. 

We are categorizing HTTPS requests, just not inspecting the content.

Logs are showing that the HTTPS content is being blocked as configured.

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