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basinUnaltered
Contributor
‎2025-04-23 10:26 AM

Gateway RADIUS login suddenly "unable to get user permissions"

I've been gradually enabling RADIUS authentication on our gateway fleet but today I noticed that when trying to sign in via SSH I'm receiving an error when using my AD credentials. The last time I tried was on Friday and it was working then, and so far I haven't found any indications of someone else on my team making changes.

The error is:

/bin/shell_wrapper.sh: line 7: /dev/null: Permission denied
Unable to get user permissions.
Connection to 172.16.1.1 closed.

 

aaa configuration is:

add aaa radius-servers priority 2 host 192.168.12.3 port 1812 secret ***** timeout 3
set aaa radius-servers NAS-IP 172.16.1.1
set aaa radius-servers default-shell /bin/bash
set aaa radius-servers super-user-uid 0

 

Any ideas what might have caused this sudden issue?

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