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PhoneBoy
Admin
Admin

Unfortunately, some SKs require you to have a Support Agreement to access.
We cannot directly copy/paste SKs to the community. 
However, the thread I linked to has all the information in that SK.
Specifically, you change the following line in trac.defaults on the client:

route_conflict_resolution_method STRING "delete_create" GLOBAL 1

to

route_conflict_resolution_method STRING "modify" GLOBAL 1

Whether that will work in your case or not is a separate question.

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