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Valentin1
Employee
Employee

Please, can you try to set the "route_conflict_resolution_method" parameter to "modify" in trac_client_1.ttm file on the gateway and install policy. End users should reconnect in order new value to take effect. Here is excerpt of TTM code:

:route_conflict_resolution_method (
    :gateway (
        :default (modify)
    )
)

Trac.defaults has the same option

Documented in: https://support.checkpoint.com/results/sk/sk182749

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