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Hi,
1. Would check on both SMS and on log server/SmartEvent
2. You might have local logging at time. This could be caused of servers are not available, connectivity issues, heavy load of logs etc. To solve this, I would go to all gateways/clusters objects you have, go to Logs -> Additional Logging , in there activate log forwarding to your log server and select a time for this. This should take care of this.
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