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Hey @_Val_.

This issue has caused disruption, and it raises a question about communication. While we understand technical problems occur, many partners rely on prompt notifications from Check Point to address such situations effectively.

I'd like to inquire why there wasn't a more immediate communication effort to partners regarding this miscategorization issue. Timely updates would have significantly aided troubleshooting and minimized disruption for many organizations. Are there plans to improve communication protocols for future occurrences?

In addition to the previous questions, I'm also interested in:

  • Any recommended workarounds or mitigation strategies in the meantime.
  • Whether there's an estimated timeframe for a resolution.

Thank you for your time and any information you can share.

Nenad Vijatov

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