I totally agree. Login into the usercenter, makes no sense. If we look away from the fact that login mechanism is mostly broken.
it is simply not the way to work. Login into each vendors support portal is the alternative?? Laughable.
we scrape the rss feed and post automatically into various Teams channels informing relevant teams based on product and criticality.
we are +70 engineers with different backgrounds. Allowing customers to use their own tooling is the way to go. Not locking content behind a support portal.
/Henrik