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Hi Andy,
Let me answer your question with a question. When should Check Point consider a VPN tunnel problematic?
Some tunnels are used more then others. There are tunnels that are maybe used once a day. If no traffic flows via the tunnel the tunnel goes down.
I think the best would be , for now using a monitoring tool and ping something via the tunnel on the other side. In this way you know that the tunnel is up and there is no issue. Until they restart something at the other end of course 🙂
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