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stva
Employee
Employee

I had a remote session with Elad earlier today.  During the session Elad noticed, that terminating sklnctl on it's own is insufficuent, as AutoUpdater keeps on trying to re-install it.  As a result, steps that Elad suggested were to comment Check Point Open Telemetry Connector component from /opt/AutoUpdater/latest/conf/products_config.xml and kill AutoUpdater process (which will restart)

Below is the action plan that my customer enacted on their gateways:



Step 1) Disable CPotelcol AutoUpdater Component

[Expert@R8030host:0]# autoupdatercli disable CPotelcol
Updates state changed to off for component CPotelcol
[Expert@R8030host:0]#

Step 2) Edit /opt/AutoUpdater/latest/conf/products_config.xml and comment out the session for CPotelcol

[Expert@R8030host:0]# cd /opt/AutoUpdater/latest/conf
[Expert@R8030host:0]# vi products_config.xml

[Expert@R8030host:0]# diff -u products_config.xml.orig products_config.xml
--- products_config.xml.orig 2023-10-03 11:55:12.000000000 +0000
+++ products_config.xml 2023-10-03 11:56:11.000000000 +0000
@@ -415,7 +415,7 @@
</Product>
<Product name="diagnostics">
<Components>
- <Component name="CPotelcol" display_name="Check Point Open Telemetry Collector">
+ <!-- <Component name="CPotelcol" display_name="Check Point Open Telemetry Collector">
<Versions>
<unversioned branch="CPotelcol_AutoUpdate"/>
</Versions>
@@ -430,7 +430,7 @@
</postActions>
<postVerify script="post_verify.sh"/>
</InstallationPlan>
- </Component>
+ </Component> -->
<Component name="CPviewExporter" display_name="Check Point CPview Metrics Exporter">
<Versions>
<unversioned branch="CPviewExporter_AutoUpdate"/>
[Expert@R8030host:0]#


Step 3) Terminate the sklnctl and AutoUpdater processes (AutoUpdater process will restart)

[Expert@R8030host:0]# kill -9 $(pidof sklnctl) $(pidof AutoUpdater)
[Expert@R8030host:0]#

 

HTH.  HAND.

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