Discover the Future of Cyber Security:
What’s New in Check Point’s Quantum R82
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What's New in R82
Is there any access to the appliance at all or he lost the password for the only admin account configured?
If this is a centrally managed appliance you can look at: https://support.checkpoint.com/results/sk/sk119633
Alternately if it's locally managed it may need to be factory reset, in the current EA version a new feature has been added to help avoid such scenarios.
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