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ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
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Juan_
Collaborator
‎2022-03-29 05:36 AM

I've seen this issue many times in R80.20+.

With different symptoms but always quite easy to discover:

  • Customer sees a new fingerprint
  • Customer sees certificate revoked and can't login
  • Customer can log in but SIC is lost to gw
  • Customer can log in, GWs look "connected" but then you can't push policy
  • Errors opening gateway objects

All in all, its always been easy to fix recreating the the sic cert as per the sk you are sharing.

But am not sure what causes the issue or why it happens.

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