Join us on February 16, 2021, for yet another exciting CheckMates Live virtual event!
In this session, we will explain how to get through support process, avoid unnecessary stress and frustration, speed up a successful resolution, work on preventing issues in the future.
Our agenda include the following topics:
- Sorting out the issue
- Planning and approaching resolution steps
- Support processes: SLAs & people, tips and tricks
- PRO Support Service
Note: this session has limited number of available places and intended to participants from Norway, Sweden, Denmark, Netherlands, Belgium, Luxembourg, Finland, Estonia, Latvia and Lithuania.