This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
Create a Post
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

"Failure while deserializing object of type" error in SmartConsole when trying to connect to Security Management Server with Portable SmartConsole

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
PhoneBoy
Admin
Admin
6 2 78.1K
‎2018-09-27 09:26 AM

In case you get this error when trying to run a portable version of SmartConsole like I was doing this morning in Windows 10:

The answer is pretty simple.

Before uncompressing the ZIP file, right-click on the zip file and "unblock" it before unzipping.

Then, when you unzip the file and run SmartConsole.exe, it should work.

Source SK: "Failure while deserializing object of type" error in SmartConsole when trying to connect to Securit... 

2 Comments
Tomer_Sole
Mentor
Mentor
‎2018-09-27 10:30 AM

Actually there are more reasons for this error.

One of them is incompatible client and server versions especially if one of them was a part of the EA program.

If neither advice (unblock before unzipping, check SmartConsole and Management Server versions) helps, please open a support ticket - we want to help on this error as there are more potential reasons for it. 

PhoneBoy
Admin
Admin
‎2018-09-27 10:48 AM

Good to know Smiley Happy

0 Kudos