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Tip of the Week - Beyond: New TAC Attachement Tool

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_Val_
Admin
Admin
0 2 913
‎2022-05-02 12:13 AM

Starting April 2022, all file transfers within the Service Requests (SRs) moved to the Beyond: new attachment tool (using IBM Aspera Connect).

This tool has a transport technology that maximises the speed while maintaining the highest security, regardless of file size, transfer distance and network conditions. For full details, please refer to this SecureKnowledge article.

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2 Comments
Kaspars_Zibarts
Employee Employee
Employee
‎2022-08-23 11:49 PM

Not too sure if it's just me but I can't attach anything right now in SR! Tried two different computers in two totally different networks and three different browsers 😞 it just sits at this screen forever

 

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Kaspars_Zibarts
Employee Employee
Employee
‎2022-08-24 12:00 AM

Ok i did not read the SK and did not install Aspera SW. Seems a lot to ask to be honest in a large organisation where all SW on PCs is managed centrally. Plus additional ports.. Oh dear. If every vendor would need that... why can't we just stick to HTTP...