Whitelist site blocked by URL Reputation (Anti-Bot)

[David_M_Almas]

Hi all,

we're running R80.40 on a VSX cluster.

Someone needs to access a site that's being blocked by URL Reputation (Anti-Bot). I've tried to configure an exception in the Threat Policy but that doesn't seem to do the trick...

Any ideas on how can I whitelist/allow/bypass a specific site on Anti-Bot?

Thanks in advance!

[PhoneBoy]

Ok, so what precisely did you configure?
Screenshots?

[David_M_Almas]

Added an exception in the TP Policy:

 

I've uploaded a file to this location with a harmless file ("15400-security-gateway-datasheet.pdf") so that you could test the issue: https://transfer.sapo.pt/downloads/cd4e0eb8-89f7-43ab-8a9e-74399d9e27a8/sapotransfer-5cd10603fd4c1KZ...

The URL being blocked is the one being invoked when trying to download the file, https://cld.pt/dl/download/cd4e0eb8-89f7-43ab-8a9e-74399d9e27a8/sapotransfer-5cd10603fd4c1KZ/15400-s...

Thanks!

[PhoneBoy · Accepted solution]

What's the actual Custom Application/Site object look like?
If it's a HTTPS URL, HTTPS Inspection will need to be active for the exception to work.

[David_M_Almas]

Spot on! 😉

In one of our previous tries we exempted this URL from being HTTPS inspected...

Thank you!

[freek_deep]

How it was resolved.. Can you please share

[PhoneBoy]

By ensuring the URL was actually getting inspected (i.e. HTTPS Inspection is enabled and configured correctly).