Threat Emulation Blade , "Failed to process file"

[ESpataro]

 I am seeing this message  quite often in the Threat Emulation logs, "Failed to process the file"

Can someone please advise if this is a normal message or something that should be looked into , it is happening on quite a few different destination resources

[G_W_Albrecht]

What are the issues of the clients with these different destination resources ? And which kind of files is meant ?

[ESpataro]

some are .BAT files some are .EXE files  and the user is stating that scripts that are mean't to be run by these files fail due to this error.

[EVSolovyev]

Hello. Please tell me how this problem was solved.