Check Point Threat Extraction Secured This Document

[Salom_Idhogela]

Hi All,

I am current running on R81.10 and have Threat Extraction enabled however I am now experiencing anomalies when downloading a PDF file. All files have "Check Point Threat Extraction Secured This Document Get Original"  printed on it.

Regards,

Salom

[Chris_Atkinson]

Did you already check sk142852?

[Salom_Idhogela]

I have tried the sk now, issue still persist.

Regards,

Salom

[Chris_Atkinson]

Would suggest raising a case with TAC support in that case. https://help.checkpoint.com/ 

But to clarify is the anomaly the banner or something else about the document?

[Salom_Idhogela]

When printing a pdf file, it shows that check point TE as well.

Regards,

Salom

[Chris_Atkinson]

Short term "Get Original" should help overcome that element until the issue is resolved.

[Salom_Idhogela · Accepted solution]

Additional to this sk142852, the below parameters need to be set to 0. This resolved my issue.

:additional_settings (
:enable_clean_document_debug (0)
:enable_watermarking (0)
:send_original_file_on_watermark_error (0)
:watermark_types (
)

Regards,

Salom