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LostBoY
Advisor

Antibot & Antivirus Updates Through Proxy

Hello,

I have 2 VSX Gateways managed by SmartConsole... I want to enable Antibot,Antivirus, URL Filtering & IPS updates via Proxy... for the same i have configured Proxy Settings in Global Properties (SmartConsole) & also added Proxy server IP and Port in individual Gateways (set proxy address XXXX 8080). However, the problem is IPS and URL Filtering is getting updated fine via smartconsole but the Anitbot and Antivirus blades are not updating and throwing the error " Update failed, contract entitlement check failed, unable to reach cws.checkpoint.com" .. i have tested all the update urls thorugh both gateways and all of them return a postive "It Works" result... am i missing some configuration here ? 

 

Thanks

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1 Reply
Nick_Doropoulos
Advisor

Hello,

I believe sk74040 is relevant for the issue you have been experiencing. Feel free to follow it and advise results.

I hope this helps.

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