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Bernardes
Advisor
Advisor
‎2023-01-10 10:37 AM
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smart-1 cloud tenant deleted

Hello mates!

Does anyone know if I can recover all SMS configurations of a deleted tenant from the smart-1 cloud?

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1 Solution

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_Val_
Admin
Admin
‎2023-01-11 12:00 AM
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Please open a TAC ticket

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4 Replies
the_rock
Legend
Legend
‎2023-01-10 11:00 AM
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You mean whole tenant was removed or the actual cloud instance itself? I believe those are 2 different things, but I could be mistaken. I logged into my cloud account and since I have access to 5 cusotmers, I see there is an option under global settings on bottom left and then account settings at the bottom to delete the account. Is that what you are referring to?

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Chris_Atkinson
Employee Employee
Employee
‎2023-01-10 05:06 PM
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Would suggest raising a TAC case here.

CCSM R77/R80/ELITE
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the_rock
Legend
Legend
‎2023-01-10 05:52 PM
In response to Chris_Atkinson
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Thats a good idea, maybe someone from TAC that had backend access can help.

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_Val_
Admin
Admin
‎2023-01-11 12:00 AM
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Please open a TAC ticket

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