Threat Extraction Error: Processes are not running

[dannymo]

Hi guys,

I've received an error and couldn't find a solution to this in checkpoint sk or checkmates so I wanted to share with you the solution.

the error is: 
"Threat Extraction Error: Processes are not running."

so there is a simple solution to this. 

just double-click the gateway object > general properties > Threat prevention > disable Threat Extraction, and press OK.
install the policy, enable it again, and install the policy again and it solves it.

 

[PhoneBoy]

Thanks for sharing!