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thant
Contributor
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identity collector's identity source cannot fetch ad directory

Hello,

 

I'm facing the issue with identity collector's identity collector configuration. I cannot fetch automatically AD directory.

Please check the error message as the attached.

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the_rock
Legend
Legend

There was recent post about similar issue and turned out to be related to windows firewall...can you turn it off and test again? Though, @_Val_  brings up a good point, based on your screenshot, DNS seems to be having issues on IC machine.

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2 Replies
_Val_
Admin
Admin

DNS does not seem to work on your IC machine

the_rock
Legend
Legend

There was recent post about similar issue and turned out to be related to windows firewall...can you turn it off and test again? Though, @_Val_  brings up a good point, based on your screenshot, DNS seems to be having issues on IC machine.

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