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laobai
Participant

gw 4600 The physical port LED status light is abnormal?

Hi,

     Dear all.

I helped the customer to upgrade (From R77 .20 to R80.30)the GW 4600 and smart-1-405. I found that when all the cables were unplugged from the gateway, I found that the led status light of the Master GW's port 2 was abnormal, and the upper left was always on. Does anyone know the general possible reason? 

    It's not online yet, it still keeps on after restarting...

 thanks a lot!!!

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8 Replies
PhoneBoy
Admin
Admin

On a network card? Not sure.
Best to connect to the appliance via the console port and look at the messages.

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laobai
Participant

Thanks for your reply, and  View via control, no abnormal logs.  Let me open a case and confirm with tac.

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Timothy_Hall
Champion
Champion

On each NIC port, one LED indicates link integrity and activity so it should go dark when unplugged, and the other one indicates selected link speed (10/100/1000Mbps).  Is it possible that port is hardcoded to 100Mbps instead of being set to auto?

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laobai
Participant

thanks for reply, mybe I should be check this configuration.

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laobai
Participant

I confirmed the configuration, the auto-negotiation of the port is ON, and it adapts to 1000M. But I can ping via the test pc directly

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JozkoMrkvicka
Leader
Leader

Did you try to off the port using CLI ?

In clish:"set interface eth2 state off"

in bash: "ifconfig eth2 down"

What is the output of "ifconfig eth2" ? What ethtool eth2 says ?

Isnt eth2 marked as management or Sync interface ?

Kind regards,
Jozko Mrkvicka
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laobai
Participant

Thanks for your reply,  I tried it. After closing the port directly, the status light is still on. This port is not the synchronization port and the management port. I have opened the case. Waiting for tac's reply. Thanks a lot!😀

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JozkoMrkvicka
Leader
Leader

You mentioned that rebooting didnt help. What about power off appliance, remove all power cords, wait 10 minutes and power it on again ?

Did you also try to perform Hardware Diagnostic ?

Kind regards,
Jozko Mrkvicka