VSX FW Logs not coming in Tracker of CMA as well as CLM

[sunilspj]

 VS0 has 257/tcp established connection for logging.

Tried FW reboot, CLM restart, no progress.

'fw log' command output on FW given below messages:-

22:50:38 ctl               >daemon sys_message::Error: FW-1 log formats problem.;product:VPN-1 & FireWall-1;product_family:Network

22:50:38 ctl               >daemon sys_message::Error: FW-1 failed to generate the log record.;product:VPN-1 & FireWall-1;product_family:Network

22:50:38 ctl               >daemon sys_message::Error: FW-1 log formats problem.;product:VPN-1 & FireWall-1;product_family:Network

Quick suggestions will be highly appreciated.

[PhoneBoy · Accepted solution]

Maybe: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[sunilspj]

Thanks, it worked.
Now am getting logs in tracker.

But bad news is that after reboot, cluster status is Down for that modified FW.
"cphaprob list" showing problem for routed device.
[Expert@FW:0]# cphaprob list
Registered Devices:
Device Name: routed
Registration number: 3
Timeout: none
Current state: problem
Time since last report: 700.6 sec

[sunilspj]

Issue resolved, Dynamic routing configured in VS0 mistakenly.

[sunilspj]

VSX FW showing logs now but I have 1 VS (virtual FW) in it.
That VS is not showing any log, giving same log format error.
What can be done here for VS ?

[PhoneBoy]

Best to get with the TAC here.