Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Hllrdm
Contributor

The snapshot process hangs

We are in the process of forming a snapshot. In WebUI, we see that the process hangs at 30% and has not moved for many days.
How do we kill the snapshot process? What is the command to stop the snapshot formation?
Rebooting the server didn't help.

0 Kudos
7 Replies
PhoneBoy
Admin
Admin

I recommend engaging with the TAC here.

0 Kudos
G_W_Albrecht
Legend
Legend

0 Kudos
Hllrdm
Contributor

We still have the snapshot process weighing in at 30%.
We can see that
# ps aux | grep snapshot
admin 17270 0.0 0.0 1812 492 pts/3 R+ 13:39 0:00 grep snapshot
If we type kill - TERM 17270, can that stop the snapshot formation process?

 

0 Kudos
G_W_Albrecht
Legend
Legend

Yo - but you have to do more after this, see sk100403: Gaia OS backup or snapshot fails with "There is already another backup process running"

CCSE CCTE CCSM SMB Specialist
0 Kudos
G_W_Albrecht
Legend
Legend

And, any success ?

CCSE CCTE CCSM SMB Specialist
0 Kudos
Hllrdm
Contributor

Unfortunately killing the process did not help, the PID changes after killing the past.

0 Kudos
G_W_Albrecht
Legend
Legend

Contact TAC !

CCSE CCTE CCSM SMB Specialist
0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events