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_karruma_
Explorer

Mobile Access. The application with the web interface does not work

We use an application with a web interface. There are no problems when working with applications in a local network, but when publishing applications via Mobile Access on the remote access portal, users have detected errors in the functioning of applications.

When requesting the API "comment/api/comments/read", the header in the response from the server in Response Headers is replaced.
The header expected by the application in the response from the server is:
content-type: application/json
but when using the Checkpoint firewall, the server returns
content-type: text/html
without using Checkpoint, the error is not reproduced, the header comes correctly.

Please help resolve this issue.
Any ideas welcome
Kind regards,
Ruslan

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2 Replies
Wolfgang
Authority
Authority

We had several issues in the past with some webapplications if published via MobileAccessBlade. To analyze these it's best to open a TAC case. Debugging such problems requires deep dive with Fiddler, network traces and debugs on the gateway and client. It's al long process but TAC found all our problems and with some changes in the MOB webpages for rewriting we got all applications working.

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PhoneBoy
Admin
Admin

Like @Wolfgang said, TAC is your best bet here.

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