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Prasaddere
Explorer

Malformed reply from site" error message when Capsule Connect / VPN

We have implemented Certificate based Authetication on VPN.

We are getting below message on Mobile when user connect to VPN using Capsule Connect/VPN.

"Malformed reply from site"

 

We have Certificate install on IPsec VPN from Internal PKI, and Portal certificate on Mobile access from the same PKI Server.

Same is working using AD Authetication.

Another information, AD of One Sister Company and PKI server is of Parent company. Because Mobile devices are managed by Parent company MDM and Mobile getting certificate from Parent Company PKI Server. That why we have got the server certificate from parent company on  Checkpoint Mobile access portal. as well as Ipsec VPN.

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4 Replies
_Val_
Admin
Admin

Please look into sk110550 and let me know if it helps.

the_rock
Legend
Legend

I would also recommend sk Val provided. However, if that still does not solve your problem, maybe check to see if there are any additional relevant logs related to this.

Andy

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Prasaddere
Explorer

This sk110550 did not help. Please suggest any other solution

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the_rock
Legend
Legend

I would open TAC case.

Andy

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