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Roadrunner88
Explorer

License about to expire but Expiration Date in the past

Hello we have some devices with an Status of License "About to expire" but the expiration date is already in the past.

 

What can we do? The license itself should not be outdated.

 

 

 

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2 Replies
Maarten_Sjouw
Champion
Champion

You should check on the gateway itself to see ifg there is still an evaluation license with cplic print -x
When it is there (probably)  use "cplic del <key> " to delete it, the key is found in the output of the previous command on the line of the eval license..

Regards, Maarten
the_rock
Authority
Authority

Maarten made a good point, for sure. Also, can you confirm time/clock on your firewalls is correct? What does cplic print show?

Andy

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