Issues blocking WhatsApp

[Blannier]

Hi everyone,

I’m trying to block WhatsApp on my network using Check Point. I have applied the relevant policies and added the WhatsApp application categories/tags within Application Control.

The partial result is that images and audio are successfully blocked, but text messages are still being delivered without restriction.

Has anyone experienced the same issue? Is there any additional configuration required to fully block WhatsApp (including text messages) and not only multimedia files?

[PhoneBoy]

Not sure if this is one of the applications we can detect better as a result of updated Application Control signatures that we recently released.
Make sure those are up-to-date.

To further assist, we would need to see logs of accepted traffic (with sensitive details redacted) as well as version/JHF level.