This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
ABOUT CHECKMATES & FAQ
Create a Post
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
Thezo
Explorer
‎2021-07-13 01:57 AM

Identity Collector - Gateway Connectivity issue

Hello,

Identity collector is currently not connecting to Gateway in R80.20.

sk113021 is refered.

But when I check on logs (attached picture), there is connexion between IDC and Gateway, Identity collector try to initiate HTTPS to Gateway, but the gateway is not responding in HTTPS.

 

 

 

 

Labels
Preview file
50 KB
0 Kudos
3 Replies
PhoneBoy
Admin
Admin
‎2021-07-15 08:54 AM

Is Identity Collector enabled as an Identity Source in the relevant gateway object?

0 Kudos
Thezo
Explorer
‎2021-07-20 05:36 AM
In response to PhoneBoy

Yes Identity Collector is activated as an identity source, and the identity collector is defined in authorized clients with client secret. I have updated the GW with the latest cumlative Jumbo fix Take 202 in R80.20 but same result.

0 Kudos
Thezo
Explorer
‎2021-07-20 07:47 AM
In response to Thezo

Hello, I solved the issue by using PKI certificate (imported in PKCS12) instead of using default self signed (certificate that was valid). To share the workaround :
- On gateway seetings

then

- Plateform portal

- Certificate - Import

- Import a PKCS12 from PKI and enter the password

- Push the policy

- Re-edit the gateway on identity Collector and trust the certificate

- Save the gateway parameters on Identity Collector and the connexion is successfully established.

0 Kudos