Identity Awareness fetch over IP-sec vpn || Azure

[prakash7]

we have a AD server behind Azure it was connection throughout Ipsec VPN.

adlog a dc command shownig it was in connection but when i try to ftch a users in user group it was showing "error retriving users" 

Then i was followed thi article https://support.checkpoint.com/results/sk/sk176849 and changed the password still the issue was same .

Next ran the AD test below error.

:status (BAD_USER_OR_PASS)
:err_msg ("ADLOG_ERROR_BAD_CREDS;LDAP_PROTOCOL_ERROR")
:ldap_status (LDAP_PROTOCOL_ERROR)
:wmi_status (ADLOG_ERROR_BAD_CREDS)
:timestamp ("Thu Nov 28 13:00:02 2024")

Followed this article also  https://support.checkpoint.com/results/sk/sk139652

Evrything was done from my end .

[Chris_Atkinson]

Please review sk60301 and consider a change to Identity Collector.

[the_rock]

I agree with Chris. IC is the way to go here.