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HristoGrigorov

ISP Redundancy in R81

Hello,

Can anyone confirm ISP Redundancy works in Primary/Backup mode in R81 ?

For me, when Primary link fails it will off the default route for the Backup link which of course makes no sense and it is not working.

When I do it manually as it should then it work fine.

So on failover instead of:

set static-route default nexthop gateway address isp-primary off

set static-route default nexthop gateway address isp-backup on

it is doing:

set static-route default nexthop gateway address isp-primary on

set static-route default nexthop gateway address isp-backup off

I double checked and in Smart Console next hop is properly defined for each of the ISP links. 

Any ideas ?

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10 Replies
_Val_
Admin
Admin

Yes it should work. PLease open a TAC case.

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Ilya_Yusupov
Employee
Employee

Hi @HristoGrigorov ,

 

can you please share if you are running JHF 42?

 

Thanks,

Ilya 

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HristoGrigorov

Hello @Ilya_Yusupov,

Thanx for replying. I am on JHF 44 actually. 

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Ilya_Yusupov
Employee
Employee

@HristoGrigorov ,

 

i will contact you offline for further investigation.

 

Thanks,

Ilya 

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HristoGrigorov

@Ilya_Yusupov Thanx, replied.

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Ilya_Yusupov
Employee
Employee

Hi,

 

Following remote session we did, we understand that there was small misconfiguration.
Now the issue resolved.

we don't have ISP issue in R81 🙂

 

Thank you @HristoGrigorov for your feedback and your time. 

HristoGrigorov

Thank you @Ilya_Yusupov, much appreciated your help in figuring out this issue. 

_Val_
Admin
Admin

Do you want to share the route cause?

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Ilya_Yusupov
Employee
Employee

@_Val_ ,

 

there was no route issue, the backup link was down due to that when he did failover the failover didn't occur as the link was down so he left with primary route.

once he solved the link issue all worked as expected.

Naama_Specktor
Employee
Employee

Hi 🙂

Can you please share the TAC SR # ? thank you!

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