IPS updates issue

[majkel]

We have had issues with updating IPS database since 11.09 today. 
We can reach updates.checkpoint.com.

When running manual update we see an error not known before. 
Anyone else same problem ?
Shared screenshot of error.

[Tal_Paz-Fridman]

This usually means a connectivity issue. Try downloading using SmartConsole and Security Management Server.

SmartConsole > Security Policies > Threat Prevention > Custom Policy Tools > Updates:

[majkel]

Thanks already did that. When i ran manually download from smartconsole and Sms the error showed up.

However ran some curl to the affected endpoints and now all ips updates are working and green.

Sent cpm.elg logfile to tac. See if they can find any cause.

[Daniel_Szydelko]

Hello,

You can to find out these files:

find / -name "*sduu*.elg*

They can contain more info than it will be available in cpm.elg regarding IPS update on management server.

BR,

Daniel.

[majkel]

Tac is looking at:
IPS_Management_Update_IPS_Update_check_failed__please_check_network_connectivity_and_proxy_settings<date>.tgz logfile in /opt/CPsuite-<version>/fw1/log/failed_tasks/IPS_Update/