How to reverse this sk167199

[Luis1980]

I have applied this sk167199 and I am not able to revert it, I have lost access by SSH in the firewall and I can not recover it, I have returned to leave the file that I modified as it was, but it has not worked, please need help with this.

[G_W_Albrecht]

Either contact TAC or do a reset to factory defaults !

[Chris_Atkinson]

Have you tried accessing via serial console to the device or are you located remotely?

(Also which firmware version is the appliance?)

[PhoneBoy · Accepted solution]

You basically have two options:

• Console access, where you will be able to “undo” the changes you made to this file.
• Factory reset

cprid might be another option if the gateway is managed by an on-prem management.

[Danny]

It it's a centrally managed SMB, cprid_util is another option to revert sk167199 via SmartCenter Server.