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markovencelj
Participant
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HPE ProLiant DL380 Gen10 Plus support and HCL?

Hello.

I know there was posts in the past regarding DL380 Gen10 Plus open servers and Gaia 81.10.

Server is not on HCL, but as far as i know there are many instalations with this server.

Any info, if it is gonna be on HCL anytime soon? 🙂

BR

1 Solution

Accepted Solutions
Oleg_Umanets
Employee
Employee

Will add additional comment to the above,

By adding the product to HCL, Check Point commits on full support for it under specified software version. 
It means end customer will be fully covered by TAC and R&D in case he will need an assistance. 

Check Point appliances are passing all needed tests by default. This is our main branch of hardware.
However, understanding the needs, we are trying our best to certify also 3rd party equipment which has bunch of varieties. Also we are not focusing on one specific brand, proving wide angle of choice. 
This concept has pros and cons as any other. And despite of numerous pros, the cons is a time needed for certification. 

This why we decided, first of all, go based on customer's requirement and considered RFE as the most suitable way of getting the certification requests. 
It helps to get organized information, understand the exact hardware requirements (as again 3rd party has many different option for extra hardware), prioritize and track all of them.

So, for those who need to use an open server which is not in HCL,
Please contact with your local SE to discuss your needs and submit RFE to Check Point. 

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13 Replies
the_rock
Legend
Legend

Personally, I would check with your local SE on that. 

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HeikoAnkenbrand
Champion
Champion

It is very difficult to order old "HPE ProLiant DL380 Gen10" servers at the moment.
When will newer systems be officially supported?
For example "HPE ProLiant DL380 Gen10 Plus"


➜ CCSM Elite, CCME, CCTE
Chris_Atkinson
Employee
Employee

Out of interest have you tried it with R81.20 already or don't have the hardware?

Regardless if this is a critical requirement it will likely require a formal HCL request to be verified and supported.

 

 

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Tobias_Moritz
Advisor

Well, Gen 11 is now finally there and Check Point HCL team still has not validated the previous platform (Gen10 Plus). How many customers have to place a formal request until a industry standard platform like a HPE DL server is validated by HCL team?

To give another example: We have a placed a formal HCL request to support any buyable 10GBase-T NIC on HPE platform about 400 days ago. That was already a long time after the 10GBase-T NICs on HCL (561T) were not sold anymore. It should be a very easy task, because the successor "HPE Ethernet 10Gb 2-port FLR-T X550-AT2 Adapter" uses the same chip like the Intel "Ethernet Converged Network Adapter X550-T2" which is already on the HCL. But today there is still no validation done by CP HCL team.

I appreciated the commitment to continue support Open Server during the R81.20 TechTalk. However, this means that there must be a suffient ressource commitment to HCL team. And features like Dynamic Balancing, HyperFlow and LightSpeed that are not supported on Open Server also do not underline the Open Server commitment.

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PhoneBoy
Admin
Admin

It's quite possible this or any hardware requires (versions of) drivers that are not present in current versions.
This requires some development effort (either to backport the necessary drivers or upgrade the kernel).
This is why HCL requests are treated as an RFE and should be worked closely with your Check Point SE. 

R81.20 was released with a newer version of the Linux kernel (and related drivers), which should help with future HCL certification efforts.

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Oleg_Umanets
Employee
Employee

Will add additional comment to the above,

By adding the product to HCL, Check Point commits on full support for it under specified software version. 
It means end customer will be fully covered by TAC and R&D in case he will need an assistance. 

Check Point appliances are passing all needed tests by default. This is our main branch of hardware.
However, understanding the needs, we are trying our best to certify also 3rd party equipment which has bunch of varieties. Also we are not focusing on one specific brand, proving wide angle of choice. 
This concept has pros and cons as any other. And despite of numerous pros, the cons is a time needed for certification. 

This why we decided, first of all, go based on customer's requirement and considered RFE as the most suitable way of getting the certification requests. 
It helps to get organized information, understand the exact hardware requirements (as again 3rd party has many different option for extra hardware), prioritize and track all of them.

So, for those who need to use an open server which is not in HCL,
Please contact with your local SE to discuss your needs and submit RFE to Check Point. 

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Chris_Atkinson
Employee
Employee

Oleg is there an estimated timeframe for updating the HCL with R81.20 information?

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Oleg_Umanets
Employee
Employee

We are working on it, should be ready next month. 

Magnus-Holmberg
Advisor

What version of the Linux kernel is used for R81.20?

https://www.youtube.com/c/MagnusHolmberg-NetSec
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Chris_Atkinson
Employee
Employee

From a machine with the EA.

uname.png

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_Val_
Admin
Admin

Same 3.10

PhoneBoy
Admin
Admin

Major version is still 3.10, yes.
However, it’s a newer release of 3.10 aligned with the latest RHEL 7 release, as I understand it.

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Tobias_Moritz
Advisor

R81.20 uses 3.10.0-1160.15.2 which is based on RHEL 7 from 2021-02-02.

R81.10, R81 and R80.40 uses 3.10.0-957.21.3 which is based on RHEL 7 from 2019-06-17.

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