Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

[Shira]

Hi,

Currently we have 9 location where 5600 cluster setup are in production.

When cpsizeme tool ran smoothly in 5 location, in 4 location i am getting the mentioned error.

Observation:

1. latest CPuse deployment agent is installed.

2. SecueXL is enabled, and 90% traffic passing through fast path.

3. R81.10 OS version, enough disk space and compute available

4. cpsizeme version 5.1(all location)

troubleshooting:

1. Manually disabled and enabled the secureXL, no luck.

2. Rebooted the device and tried, no luck.

POA yet to be performed:

1. Manually upgrading cpsizeme version to 5.8 and check.

2. Installing hotfix and check.

Looking for suggestions and inputs.

WR,

Shira

@PhoneBoy 

[yecohen]

Hi Shira, Please run this command:

fwaccel stat | grep -E "Accelerator Status|SND|UPPAK|HPPAK|KPPAK"

And look if it is enabled or disabled 

[Chris_Atkinson]

Are any of the machines deployed as VSX or standby members of clusters or all just regular gateways?

[Lesley]

can you share the cpsizeme output command that you use? what parameters? Does it get stuck before it starts or during the sizing process?