Gata 81.10/Quantum 6200: Cannot manage snapshots: Gaia Web-UI recognized a non-valid input data

[pizzaprophet]

I can suddenly no longer create, delete or export snapshots in Gaia web interface. I get the error "Error: Gaia Web-UI recognized a non-valid input data".

I have never created snapshots with invalid characters or titles/descriptions. I can't find any invalid input data anywhere in gaia. I have no idea why I'm suddenly getting this error. How to troubleshoot?

[_Val_]

Which JHF are you running on that appliance? It seems R81.10 Jumbo Hotfix Take 141 should fix this issue. https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/R81.10/Take_141.htm

Also, sk107513 mentioned a similar error, see if any of the scenarios are relevant for you.

[pizzaprophet]

R81.10 Jumbo Hotfix Take 156

I have seen sk107513. I have not added scheduled jobs or snmp trap receivers

[pizzaprophet]

No idea what caused this but i resolved it by reverting to factory defaults and recovering from backup on both firewalls in the cluster