Gaia Portal Recognized a non-valid username

[DarrelT]

Hi,

We install JHF take 84 on R81.20.

installation/update was successful, and we check services, and all are working normal. 

However, when we try to create a new snapshot on Gaia after the JHF Take 84 installation we get an error message "Gaia Portal recognized a non-valid username". 

we tried creating backup and it works. We create the snapshot on CLI and it works, it even shows the progress on Gaia. 

Can anyone tell me what's happening? 

[PhoneBoy]

Sounds like a bug, which should be reported via TAC: https://help.checkpoint.com 

[EY]

Hi @DarrelT, I've got the same problem here, but still on Take 54.  We'll be reporting to TAC unless you found a fix/workaround.

[torstenb]

Hello,

like @DarrelT said, it's possible to create a snapshot via Clish. After you have done the snapshot one time via Clish you are able, to create snapshots via GUI without the error "Gaia Portal recognized a non-valid username" again. Tests were made for R81.20 JHF 84.

[the_rock]

I never tried it in that jumbo, but just tested jumbo 90 and worked fine from web UI.

Andy