Nope. AV blade currently is not offically available in ICAP - so that can´t be the issue.
Did you check access.log of the ICAP server to be sure the EICAR.COM is really passed to us ?
access.log is stored in $FWDIR/log/c-icap/
It is advisable to change the logformat before consulting the log otherwise you won´t "see" much infos in this log.
To extend logging do the following:
1) vi /opt/CPsuite-R77/fw1/c-icap/etc/c-icap.conf
2) Search for “AccessLog /opt/CPsuite-R77/fw1/log/c-icap/access.log”
3) Add this line before the abaove finding:
LogFormat accessFormat "%tl, %la %a %im %iu %is %huo '%<ho' '%{X-Infection-Found}<ih'"
4) Change the AccessLog line to:
AccessLog /opt/CPsuite-R77/fw1/log/c-icap/access.log accessFormat
So the section in c-icap.conf should now look like this:
LogFormat accessFormat "%tl, %la %a %im %iu %is %huo '%<ho' '%{X-Infection-Found}<ih'"
AccessLog /opt/CPsuite-R77/fw1/log/c-icap/access.log accessFormat
So the troubleshooting flow should be:
1) Do you see the file from the proxy to our ICAP server in access.log
2) Do you see the file being handled in $FWDIR/log/ted.elg
Regards Thomas