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r1der
Advisor

End users get different website error if it fails to load - Failed to connect to the WWW server

 
 

Hello everyone,

Anyone know where I should I start looking into to resolve this issue?:

When an end-user tries going to a website that is unreachable or takes too long to respond, CheckPoint takes them to a page that says "Error, FW-1 at firewall01: Failed to connect to the WWW server.".

When I go to the same page, it gives me the generic "Can't reach this page" error message. 

I was thinking it would be better if the end users get the "Can't reach this page" message vs. the firewall error message in case they are troubleshooting with a vendor or something.

Thanks,

 

 

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