Detected method to crash down Checkpoint SmartLog R80.30

[Carlos_Jara]

Hi,

We found a issue in Checkpoint SmartLog R80.30, when we try to pase string from Linux (RDP) to Windows (RDP) with open SmartLog it's crash down.

Please see the attached video.

Thank's in advance.

[PhoneBoy]

Is it just SmartConsole that crashes or the backend service?
If you can reproduce it, a TAC case is in order.

[Carlos_Jara]

Hi,

It's seems that this issue only affect to SmartConsole frontend, all service still running without issues.

Thank's in advance!

[Dror_Aharony]

Hi Carlos,

Thanks for the feedback.

We've reproduced it here & we'll try to fix it soon.
in the meantime, I assume you have other successful ways to copy & paste or simply write filters into SmartConsole's Logs view?

[Carlos_Jara]

Hi, yes we can copy & paste with out problems. Many thank's for your help!

[Victor_MR]

Hola Carlos,

Just to understand the impact, did you verify if the SmartConsole session from other users are also affected or only the active one where the search is being done?

[Carlos_Jara]

Hi, this action only affect to my current session. Other sessions didn't crash. Many thank's for your help!