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Alex-
Leader Leader
Leader

DHCP Relay and server issue on Active cluster member

R81.10 Take 130

 

Since the environment was upgraded from 5000 to 6000 appliances recently, we faced twice the issue that all DHCP services stopped working suddenly with the symptoms seen in sk158974 which is an old SK not relevant anymore if we trust the affected versions.

The appliances are configured with a mix of DHCP relay and server along with the new services as it has been for years.

Additionally, /var/log/messages shows that DHCP requests arrived on interface X and dhcpd.conf should be edited to allow DHCP on that interface.

The workaround is to failover which immediately solves the issue, reboot the appliance and go from there.

We will open an SR, maybe this issue has been seen by some CheckMates.

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4 Replies
PhoneBoy
Admin
Admin

Seems like a potential issue with the newer DHCP enforcement logic.
The SK documents a workaround to the issue, but to properly fix it, we'll need debugs and such.

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Lesley
Leader Leader
Leader

The appliances are configured with a mix of DHCP relay and server along with the new services as it has been for years.

This is a trigger for me. Fix this part, remove the old services from the rulebase and move over to new services only. 

The 'it worked for many years' argument is invalid especially after an upgrade of the system. 

I don't see a reason not to change it to new services. 

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Alex-
Leader Leader
Leader

To be clear, I meant they have both DHCP Relay and Servers at the Gaia level.

The rule base has new services only.

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Lesley
Leader Leader
Leader

Ahh check, does relay break or server, or both?

Able to share screenshot of rulebase and GAIA config? 

They should work of course both together that should not be an issue. 

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