hello!
I'm trying to connect my cloud resources to on-prem behind a security gateway R80.20.
I have configured everything on AWS and got a configuration file from AWS that match my product.
did everything and reached the part when I need to check my connection and see if it works.
I got a problem, in logs I can see this record: "IKE failure: Initial exchange: Exchange failed: timeout reached"
I also saw that I cannot ping the public IP that AWS gave me for the tunnel, the firewall probably blocks communication to it for some reason. That might be the reason for the timeout.
(Also, tried to change the Interoperable device address to another arbitrary IP, and it blocks any communication to the new IP instead)
also, a lot of GUI features or CLISH commands on my device seems to be different from guides over the internet. some Features are missing and some commands are missing from the shell, too.
does someone know how to solve that? or encountered some of this problems maybe?
I would really appreciate any kind of help!
thanks!
checkpopipu 🙂
