CheckPoint firewall doesnt response SNMP request

[minhnq95]

Hello everyone, 

I have an CheckPoint firewall running R81. I already enable SNMP Agent, but CP doesnt response SNMP request. I try to using SNMP v2 and v3 but nothing change. 

Please help me to resolve this case. 

Thank you!

[PhoneBoy]

Start here: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[minhnq95]

Hello PhoneBoy, 

I already follow this guide to configured SNMP agent. But cannot response SNMP request. CheckPoint firewall received requests, but no response. 

[PhoneBoy]

What precisely did you configure in Gaia OS?
How precisely did you confirm the gateway received the request?
Is there an Access Control rule that allows the relevant communication and is there a log confirming this rule was matched?
If you used SNMPv3, did you configure a user (this is required for SNMPv3)?
What precisely is doing the query and did you import the mib?

The more details you can provide about what exactly you did/checked, the better.