Check Point Appliance hang abnomally

[Tung_Nguyen_Son]

My customer have VSX system and they hang abnormally. I see have some record in message log but I know what they are:

ec 17 08:34:42 2019 FWHO-CORE-01 kernel: prune_dcache: reduced dcache from 10865 to 5182 entries [attempted 100]
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4];sim_db_prepare: size set to 8388608 is too big. hard limit to 1048576
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (1) for eth1
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (1) for eth2
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (1) for eth1-01
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (1) for eth1-02
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (1) for bond1
Dec 17 08:34:54 2019 FWHO-CORE-01 kernel: [SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (1) for bond2
Please help me to solve them.

Thanks!

[G_W_Albrecht]

I would involve TAC to get this resolved asap !

[Everest_Aponte]

Hello 

How are you? 

Did you have any response from CheckPoint, currently I'm watching similar lines on the FW (R80.30 JHF 155). And no coredumps, no other errors.

prune_dcache: reduced dcache from 19821 to 8338 entries [attempted 100]
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth3-02
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for Sync
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth1-01
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth1-04
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth1-06
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth2-05
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for bond7
[SIM4]; drv_if_prepare_interface_data: dev vsid (6) is different from config vsid (8) for eth3-02.135
prune_dcache: reduced dcache from 17942 to 9997 entries [attempted 100]
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth3-02
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for Sync
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth1-01
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth1-04
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth1-06
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for eth2-05
[SIM4]; drv_if_prepare_interface_data: dev vsid (0) is different from config vsid (8) for bond7
[SIM4]; drv_if_prepare_interface_data: dev vsid (6) is different from config vsid (8) for eth3-02.135
[Expert@VSX1:0]#

Thanks