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li_hd
Participant
‎2018-12-26 08:14 PM

CPUSE Agent import package option not available

Dear all,

We upgrade Gateway for R77.30 to R80.10，The upgrade went smoothly。

But,in web GUI CPUSE Agent find  import package option not available.

  • We tried changing browsers

  • Try changing computers

  • Restart  CPUSE Agent Servers ,issue still .Please help us ,thanks a lot 
11 Replies
PhoneBoy
Admin
Admin
‎2018-12-27 02:42 PM

Anything in /opt/CPInstLog/DeploymentAgent.log?

0 Kudos
li_hd
Participant
‎2018-12-27 07:56 PM

Thanks for your Reply.

We found DeploymentAgent.log 

[12/19/18 - 03:59:09.663]: Error loading error messages. Using default values.
[12/19/18 - 03:59:09.728]: Running hook: /opt/CPda/bin/fix_pkg_keys.sh no_stop_da
[12/19/18 - 03:59:09.772]: ***************** Gaia software update Service Started *****************
[12/19/18 - 03:59:09.773]: Default Configuration (before configuration file load):
[12/19/18 - 03:59:09.773]: CACHE_MAX_SIZE = 314572800
[12/19/18 - 03:59:09.773]: GW_STAT_STAGING = 0
[12/19/18 - 03:59:09.773]: PING_DEBUG = 0
[12/19/18 - 03:59:09.773]: PING_TRACE = 0
[12/19/18 - 03:59:09.773]: PROXY =
[12/19/18 - 03:59:09.774]: REPOSITORY_MAX_SIZE = 10737418240
[12/19/18 - 03:59:09.774]: SLEEP_MAIN = 1
[12/19/18 - 03:59:09.774]: SLEEP_UPDATER = 10800
[12/19/18 - 03:59:10.113]: Current build of DA: 747
[12/19/18 - 03:59:10.113]: Build of DA from the registry: 747
[12/19/18 - 03:59:11.810]: Running startup hook: /opt/CPda/bin/crs_fix.sh (output file: /opt/CPInstLog//DA_Startup_hook_crs_fix.sh.log)
[12/19/18 - 03:59:11.0]: Running startup hook: /opt/CPda/bin/InvalidateOldCPmdsHFs.sh (output file: /opt/CPInstLog//DA_Startup_hook_InvalidateOldCPmdsHFs.sh.log)
[12/19/18 - 03:59:12.40]: Running startup hook: /opt/CPda/bin/LastMinorVersionFix.sh (output file: /opt/CPInstLog//DA_Startup_hook_LastMinorVersionFix.sh.log)
[12/19/18 - 03:59:12.292]: Updater thread is up and running.
[12/19/18 - 03:59:12.299]: Downloader thread is up and running.
[12/19/18 - 03:59:12.299]: Waiting for download request...
[12/19/18 - 03:59:12.299]: Installer thread is up and running.
[12/19/18 - 03:59:12.299]: Waiting for install request...
[12/19/18 - 03:59:13.299]: Checking for new available packages...
[12/19/18 - 03:59:14.535]: Going to send DA info (Installed_Hotfixes data) with url=
[12/19/18 - 03:59:14.768]: client url=https://gwevents.checkpoint.com/gwstats/services/ping/1_0_0/log
proxy=(null)
data=<?xml version="1.0" ?>
<request>
<!-- User information -->
<requestVersion>1.0.0</requestVersion>
<ck>CK-PNP</ck>
<hmac>oZIlHv23xU9TXMTPK2Ap5g==</hmac>
<!-- Current machine information -->
<serviceVersion>747</serviceVersion>
<clientVersion>-1.-1.-1</clientVersion>
<clientHFA></clientHFA>
<osVersion>6.0.4.0</osVersion>
<osHFA></osHFA>
<os>Gaia</os>
<configuration></configuration>
<machineModel>Check Point 4200</machineModel>
<!-- Operation information -->
<operation name="Installed_Hotfixes" pkgName="" pkgKey="" size="0" status="" duration="" last_error="" timestamp="Wed Dec 19 03:59:14 2018" installed_hfs="R77_30" />
</request>

[12/19/18 - 03:59:14.797]: Error getting results from GW statistics: return value is 6
[12/19/18 - 03:59:15.986]: Error: Could not create an FDT object
[12/19/18 - 03:59:16.68]: Didn't find any new packages
[12/19/18 - 17:26:12.884]: DisplayMessage Error: No error message found for error code 80.
[12/19/18 - 17:26:12.885]: DisplayMessage Error: No error message found for error code 80.
[12/19/18 - 17:26:12.885]: DisplayMessage Error: No error message found for error code 80.
[12/19/18 - 17:26:12.885]: DisplayMessage Error: No error message found for error code 81.
[12/19/18 - 17:26:12.885]: DisplayMessage Error: No error message found for error code 80.
[12/19/18 - 17:26:12.885]: DisplayMessage Error: No error message found for error code 82.
[12/19/18 - 17:26:12.886]: DisplayMessage Error: No error message found for error code 81.
[12/19/18 - 17:26:12.886]: DisplayMessage Error: No error message found for error code 80.
[12/19/18 - 17:26:12.886]: DisplayMessage Error: No error message found for error code 82.
[12/19/18 - 17:26:12.886]: DisplayMessage Error: No error message found for error code 81.
[12/19/18 - 17:26:12.886]: DisplayMessage Error: No error message found for error code 80.
[12/19/18 - 17:26:12.887]: DisplayMessage Error: No error message found for error code 81.
[12/19/18 - 17:26:12.887]: DisplayMessage Error: No error message found for error code 82.
[12/19/18 - 17:26:12.887]: DisplayMessage Error: No error message found for error code 81.
[12/19/18 - 17:26:12.887]: DisplayMessage Error: No error message found for error code 82.
[12/19/18 - 17:26:12.887]: DisplayMessage Error: No error message found for error code 81.
[12/19/18 - 17:26:13.39]: client url=https://gwevents.checkpoint.com/gwstats/services/ping/1_0_0/log
proxy=(null)
data=<?xml version="1.0" ?>
<request>
<!-- User information -->
<requestVersion>1.0.0</requestVersion>
<ck>CK-PNP</ck>
<hmac>oZIlHv23xU9TXMTPK2Ap5g==</hmac>
<!-- Current machine information -->
<serviceVersion>747</serviceVersion>
<clientVersion>6.0.4.0</clientVersion>
<clientHFA></clientHFA>
<osVersion>6.0.4.0</osVersion>
<osHFA></osHFA>
<os>Gaia</os>
<configuration>Gateway</configuration>
<machineModel>Check Point 4200</machineModel>
<!-- Operation information -->
<operation name="CleanInstall" pkgName="Operating System" pkgKey="(null)#(null)#GAIA#R77.30" size="0" status="Successful" duration="" last_error="" timestamp="" installed_hfs="" />
</request>

[12/19/18 - 17:26:13.67]: Error getting results from GW statistics: return value is 6
[12/19/18 - 17:26:13.80]: DisplayMessage Error: No error message found for error code 230.
[12/19/18 - 04:27:41.30]: Got request: 4
[12/19/18 - 17:27:41.31]: Received a request to update the available packages. Performing update.
[12/19/18 - 17:27:41.31]: Updater thread woke up from signal after 1585 seconds of sleep
[12/19/18 - 17:27:41.32]: The user has not authorized downloads, not performing update.
[12/19/18 - 17:38:20.281]: Got request: 1
[12/19/18 - 17:38:20.281]: Stop request received, stopping DAService.
[12/19/18 - 17:38:20.682]: ***************** Gaia software update Service Stopped *****************
[12/19/18 - 17:39:19]: CPUSE pid is 23106 and gid is 11 11
[12/19/18 - 17:39:19]: CPUSE pid is 23106 and gid is 0 0
[12/19/18 - 17:39:19]: ***************** Gaia software update Service Started *****************
[12/19/18 - 17:39:19]: System is not after reboot
[12/19/18 - 17:39:19]: Running hook: /opt/CPda/bin/fix_pkg_keys.sh no_stop_da
[12/19/18 - 17:39:19]: Extracting hook: nice -n 19 gtar -zxvf /opt/CPda/bin/R77_10_crs_xml_fix.tgz -C /opt/CPda/bin/tmp_hook
[12/19/18 - 17:39:19]: Running hook: /opt/CPda/bin/tmp_hook/fix > /opt/CPda/bin/R77_10_crs_xml_fix.tgz.log
[12/19/18 - 17:39:19]: Default Configuration (before configuration file load):
[12/19/18 - 17:39:19]: CACHE_MAX_SIZE = 314572800
[12/19/18 - 17:39:19]: DEV_CLIENT_ID = false
[12/19/18 - 17:39:19]: DIAGNOSTIC_DURATION = 2400
[12/19/18 - 17:39:19]: GW_STAT_STAGING = 0
[12/19/18 - 17:39:19]: PING_DEBUG = 0
[12/19/18 - 17:39:19]: PING_TRACE = 0
[12/19/18 - 17:39:19]: PROXY =
[12/19/18 - 17:39:19]: REPOSITORY_MAX_SIZE = 10737418240
[12/19/18 - 17:39:19]: STAGING_SERVERS = false
[12/19/18 - 17:39:20]: Current build of DA: 1130
[12/19/18 - 17:39:20]: Build of DA from the registry: 1130
[12/19/18 - 17:39:20]: DA branch: knockout_ms2_crs
[12/19/18 - 17:39:20]: Gaia version: This is Check Point's software version R77.30 - Build 503
[12/19/18 - 17:39:20]: about to run command /usr/sbin/lvdisplay vg_splat
[12/19/18 - 17:39:20][HIGH DALOG_NORMAL]: About to execute command: /usr/bin/uuidgen
[12/19/18 - 17:39:20][HIGH DALOG_NORMAL]: new gateway_id was generated - 143576de-28eb-40d0-8ef3-ed6fa2a318a4
[12/19/18 - 17:39:20][HIGH DALOG_NORMAL]: MapFilesToRollback:: No hotfixes installed for product SecurePlatform - no need to map rollback package
[12/19/18 - 17:39:20][HIGH DALOG_NORMAL]: MapFilesToRollback:: No hotfixes installed for product CPinfo - no need to map rollback package
[12/19/18 - 17:39:20][HIGH DALOG_NORMAL]: MapFilesToRollback:: No hotfixes installed for product rtm - no need to map rollback package
[12/19/18 - 17:39:20]: Policy Download mode = manual
[12/19/18 - 17:39:20]: Policy Install mode = manual
[12/19/18 - 17:39:20]: Policy depolyment mode: 0
[12/19/18 - 17:39:21]: Running startup hook: /opt/CPda/bin/crs_fix.sh (output file: /opt/CPInstLog//DA_Startup_hook_crs_fix.sh.log)
[12/19/18 - 17:39:21]: Running startup hook: /opt/CPda/bin/InvalidateOldCPmdsHFs.sh (output file: /opt/CPInstLog//DA_Startup_hook_InvalidateOldCPmdsHFs.sh.log)
[12/19/18 - 17:39:21]: Running startup hook: /opt/CPda/bin/LastMinorVersionFix.sh (output file: /opt/CPInstLog//DA_Startup_hook_LastMinorVersionFix.sh.log)
[12/19/18 - 17:39:21]: Updater thread is up and running.
[12/19/18 - 17:39:21]: Downloader thread is up and running.
[12/19/18 - 17:39:21]: Waiting for download request...
[12/19/18 - 17:39:21]: Installer thread is up and running.
[12/19/18 - 17:39:21]: Waiting for install request...
[12/19/18 - 17:39:21]: Checking for new available packages...
[12/19/18 - 17:39:21][HIGH DALOG_NORMAL]: static void Diagnostic::DeleteOldDiagnostics(void*): Scanning for old diagnostics files.

[12/19/18 - 17:39:22]: The administrator did not authorize downloads, not performing update
[12/19/18 - 17:39:22][HIGH DALOG_NORMAL]: Updater going to sleep for 3 hours
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'OP' ("CleanInstall")
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'PREV_OS' ("(null)")
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'PREV_VER' ("(null)")
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'CURR_OS' ("GAIA")
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'CURR_VER' ("R77.30")
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' using: osPkgKey=(null)#(null)#GAIA#R77.30
[12/19/18 - 17:39:38][HIGH DALOG_NORMAL]: PackageKey:: Cannot construct PackageKey object. Input key is not valid: (null)#(null)#GAIA#R77.30
[12/19/18 - 17:39:39][HIGH DALOG_NORMAL]: check for gateway_id in DB
[12/19/18 - 17:39:39]: client url=https://gwevents.checkpoint.com/gwstats/services/ping/1_0_0/log
proxy=(null)
data=<?xml version="1.0" ?>
<request>
<!-- User information -->
<requestVersion>1.0.0</requestVersion>
<ck>CK-PNP</ck>
<hmac>oZIlHv23xU9TXMTPK2Ap5g==</hmac>
<gateway_id>143576de-28eb-40d0-8ef3-ed6fa2a318a4</gateway_id>
<!-- Current machine information -->
<serviceVersion>1130-knockout_ms2_crs</serviceVersion>
<clientVersion>6.0.4.0</clientVersion>
<clientHFA></clientHFA>
<osVersion>6.0.4.0</osVersion>
<osHFA></osHFA>
<os>Gaia</os>
<configuration>Gateway</configuration>
<machineModel>Check Point 4200</machineModel>
<!-- Operation information -->
<operation name="CleanInstall" pkgName="Operating System" pkgKey="(null)#(null)#GAIA#R77.30" size="0" status="Successful" duration="" last_error="" timestamp="" installed_hfs="" last_error_code="" last_error_category="" />
</request>

[12/19/18 - 17:39:39]: Error getting results from GW statistics: return value is 6
[12/19/18 - 17:39:39][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' return code: -1
[12/19/18 - 17:39:45][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'OP' ("CleanInstall")
[12/19/18 - 17:39:45][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'PREV_OS' ("(null)")
[12/19/18 - 17:39:45][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'PREV_VER' ("(null)")
[12/19/18 - 17:39:45][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'CURR_OS' ("GAIA")
[12/19/18 - 17:39:45][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' received a valid variable name 'CURR_VER' ("R77.30")
[12/19/18 - 17:39:46][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' using: osPkgKey=(null)#(null)#GAIA#R77.30
[12/19/18 - 17:39:46][HIGH DALOG_NORMAL]: PackageKey:: Cannot construct PackageKey object. Input key is not valid: (null)#(null)#GAIA#R77.30
[12/19/18 - 17:39:46][HIGH DALOG_NORMAL]: check for gateway_id in DB
[12/19/18 - 17:39:46]: client url=https://gwevents.checkpoint.com/gwstats/services/ping/1_0_0/log
proxy=(null)
data=<?xml version="1.0" ?>
<request>
<!-- User information -->
<requestVersion>1.0.0</requestVersion>
<ck>CK-PNP</ck>
<hmac>oZIlHv23xU9TXMTPK2Ap5g==</hmac>
<gateway_id>143576de-28eb-40d0-8ef3-ed6fa2a318a4</gateway_id>
<!-- Current machine information -->
<serviceVersion>1130-knockout_ms2_crs</serviceVersion>
<clientVersion>6.0.4.0</clientVersion>
<clientHFA></clientHFA>
<osVersion>6.0.4.0</osVersion>
<osHFA></osHFA>
<os>Gaia</os>
<configuration>Gateway</configuration>
<machineModel>Check Point 4200</machineModel>
<!-- Operation information -->
<operation name="CleanInstall" pkgName="Operating System" pkgKey="(null)#(null)#GAIA#R77.30" size="0" status="Successful" duration="" last_error="" timestamp="" installed_hfs="" last_error_code="" last_error_category="" />
</request>

[12/19/18 - 17:39:46]: Error getting results from GW statistics: return value is 6
[12/19/18 - 17:39:46][HIGH DALOG_NORMAL]: Info: '/opt/CPda/bin/SendUpgradeToGW' return code: -1
[12/19/18 - 17:39:52]: Got request: 4
[12/19/18 - 17:39:52]: Received a request to update the available packages. Performing update.
[12/19/18 - 17:39:52]: Updater thread woke up from signal after 30 seconds of sleep
[12/19/18 - 17:39:52]: Signalled to service, type=4
[12/19/18 - 17:39:52]: Checking for new available packages...
[12/19/18 - 17:39:53]: Got request: 4
[12/19/18 - 17:39:53]: Received a request to update the available packages. Performing update.
[12/19/18 - 17:39:53]: Signalled to service, type=4
[12/19/18 - 17:39:53][HIGH DALOG_NORMAL]: Get_From_DB dbget command failed: /bin/dbget installer:packages:HOTFIX_R77_30:legacy_hotfix. Return code: 13.
[12/19/18 - 17:39:53]: The administrator did not authorize downloads, not performing update
[12/19/18 - 17:39:53][HIGH DALOG_NORMAL]: Updater going to sleep for 3 hours
[12/19/18 - 17:41:08]: Got request: 6, data=Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:08]: Signalled to service, type=6, data=Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Perform_Import:: Got an import request for package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Extract_Package_And_Metadata:: Extracting the file /var/log/upload//Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Directory:: About to create import extract directory /var/log/upload//import_tmp
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Directory:: import extract directory /var/log/upload//import_tmp was created successfully
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Extract_Package_And_Metadata:: Created extraction temp dir /var/log/upload//import_tmp
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Extract_Package_And_Metadata:: Import is a tgz package - about to create metadata
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Metadata:: About to create temp directory for metadata creation
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Directory:: About to create temporary template directory /var/log/tmp
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Directory:: temporary template directory /var/log/tmp was created successfully
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Metadata_From_Package:: About to create metadata from package
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Directory:: About to create temporary template directory /var/log/tmp
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Create_Directory:: temporary template directory already exists.
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Get_Metadata_Info:: About to extract metadata information to temporary directory /var/log/tmp/metadata_OH1ilE
[12/19/18 - 17:41:09][HIGH DALOG_NORMAL]: Get_Metadata_Info:: Command: nice -n 19 gtar -zxvf "/var/log/upload//Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE"
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to create metadata for bundle
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Directory:: About to create crs directory /var/log/tmp/metadata_OH1ilE/crs
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Directory:: crs directory /var/log/tmp/metadata_OH1ilE/crs was created successfully
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/DIAG
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/DIAG was created successfully
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/DIAG/cpdiag_wrapper_990280004_1.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/DIAG
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/DIAG/cpdiag_wrapper_990280004_1.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/DIAG" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/ReportingServer
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/ReportingServer was created successfully
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/ReportingServer/ReportingServer_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/ReportingServer
[12/19/18 - 17:41:18][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/ReportingServer/ReportingServer_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/ReportingServer" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:19][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/SecurePlatform
[12/19/18 - 17:41:19][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/SecurePlatform was created successfully
[12/19/18 - 17:41:19][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/SecurePlatform/SecurePlatform_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/SecurePlatform
[12/19/18 - 17:41:19][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/SecurePlatform/SecurePlatform_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/SecurePlatform" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:22][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/cvpn
[12/19/18 - 17:41:22][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/cvpn was created successfully
[12/19/18 - 17:41:22][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/cvpn/cvpn_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/cvpn
[12/19/18 - 17:41:22][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/cvpn/cvpn_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/cvpn" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:24][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/fw1
[12/19/18 - 17:41:24][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/fw1 was created successfully
[12/19/18 - 17:41:24][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/fw1/fw1_wrapper_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/fw1
[12/19/18 - 17:41:24][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/fw1/fw1_wrapper_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/fw1" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/mds
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/mds was created successfully
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/mds/mds_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/mds
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/mds/mds_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/mds" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/mgmtportal
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/mgmtportal was created successfully
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/mgmtportal/mgmtportal_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/mgmtportal
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/mgmtportal/mgmtportal_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/mgmtportal" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/sim
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/sim was created successfully
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/sim/sim_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/sim
[12/19/18 - 17:41:34][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/sim/sim_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/sim" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: About to create hotfix directory /var/log/tmp/metadata_OH1ilE/crs/uepm
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: hotfix directory /var/log/tmp/metadata_OH1ilE/crs/uepm was created successfully
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: About to extract hotfix /var/log/tmp/metadata_OH1ilE/uepm/uepm_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz to directory /var/log/tmp/metadata_OH1ilE/crs/uepm
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Metadata_For_Bundle:: Command: nice -n 19 gtar -zxvf "/var/log/tmp/metadata_OH1ilE/uepm/uepm_HOTFIX_R77_30_JUMBO_HF_GA_FULL.tgz" -C "/var/log/tmp/metadata_OH1ilE/crs/uepm" hf.config crs.xml base_files_md5.txt --ignore-failed-read
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Remove_Files_Unnecessary_For_Metadata:: Going to clean unnecessary file /var/log/tmp/metadata_OH1ilE/take_number.conf
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Compress_Metadata:: About to compress metadata
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Compress_Metadata:: Command: nice -n 19 gtar -zcvf /var/log/upload//import_tmp/Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL_METADATA.tgz *
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: About to create metadata directory /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: metadata directory /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185 was created successfully
[12/19/18 - 17:41:35]: using fileMove: src |/var/log/upload//import_tmp/Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL_METADATA.tgz| ,target |/var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185|
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: About to create temp metadata directory /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: temp metadata directory /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp was created successfully
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Import_Metadata:: About to extract metadata /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL_METADATA.tgz to directory /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Import_Metadata:: Command: nice -n 19 gtar -zxvf "/var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL_METADATA.tgz" -C "/var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp"
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Validate_Package:: Validating imported package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Validate_Package:: Allowed machine types from import =
[12/19/18 - 17:41:35]: Package CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185 is compatible to install
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Validate_Package:: Detecting patching failure for imported package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz...
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: About to create repository directory /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Create_Directory:: repository directory /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185 was created successfully
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Move_Package_To_Repository:: Moving /var/log/upload//Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz to the repository (/var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185)
[12/19/18 - 17:41:35]: using rename: src |/var/log/upload//Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz| ,target |/var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz|
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Move_Package_To_Repository:: About to create link to directory /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Move_Package_To_Repository:: Command: /bin/ln -s "/var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185" "/opt/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185"
[12/19/18 - 17:41:35][HIGH DALOG_NORMAL]: Update_UI:: Import request for package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz completed successfully
[12/19/18 - 17:41:35]: Package CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185 is compatible to install
[12/19/18 - 17:41:37][HIGH MSG_IMPORT_SUCCESS]: The package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz was successfully imported.
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/fw1
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/cvpn
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/SecurePlatform
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/sim
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/uepm
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/ReportingServer
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/mgmtportal
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/mds
[12/19/18 - 17:41:37][HIGH DALOG_NORMAL]: getFileNameByExtensionFromDir:: Error: No file with the extension .tgz in dir /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/DIAG
[12/19/18 - 17:41:37]: IndexDependencies: Indexing package /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/mds/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/uepm/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/cvpn/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/sim/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/ReportingServer/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/fw1/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/mgmtportal/crs.xml
[12/19/18 - 17:41:37]: Index_CRs_xml:: Indexing file /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/crs/SecurePlatform/crs.xml
[12/19/18 - 17:41:37]: bundle.xml path - /var/log/CPda/metadata/CheckPoint#CPUpdates#All#6.0#4#0#BUNDLE_R77_30_JUMBO_HF#185/tmp/bundle.xml
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#fw1#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#cvpn#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#SecurePlatform#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#sim#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#uepm#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#ReportingServer#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:37]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:37]: basePath=, PkgKey=CheckPoint#mgmtportal#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#mds#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#DIAG#All#6.0#4#0#-
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#cvpn#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#DIAG#All#6.0#4#0#-
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#mgmtportal#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#ReportingServer#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#uepm#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#fw1#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#mds#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[12/19/18 - 17:41:38]: getRealPkgDir Error: Bad parameters
[12/19/18 - 17:41:38]: basePath=, PkgKey=CheckPoint#sim#All#6.0#4#0#HOTFIX_R77_30_JUMBO_HF
[DeploymentAgent 23106]@GW2[19 Dec 17:41:38] Warning:cp_timed_blocker_handler: A handler [0x8246e40] blocked for 30 seconds.
[DeploymentAgent 23106]@GW2[19 Dec 17:41:38] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPda/bin/DAService], Function offset [0x1fee40].
[DeploymentAgent 23106]@GW2[19 Dec 17:41:38] Warning:cp_timed_blocker_handler: A handler [0x8395140] blocked for 30 seconds.
[DeploymentAgent 23106]@GW2[19 Dec 17:41:38] Warning:cp_timed_blocker_handler: Handler info: Library [/opt/CPda/bin/DAService], Function offset [0x34d140].
[DeploymentAgent 23106]@GW2[19 Dec 17:41:38] Warning:cp_timed_blocker_handler: Handler info: Nearest symbol name [fwasync_mux_out], offset [0x34d140].
[12/19/18 - 17:41:52]: Got request: 14, data=Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:52]: Signalled to service, type=14, data=Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:52]: Performing install of package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:52]: Error: Bad parameters to Check_New_DA
[12/19/18 - 17:41:52]: Moving package Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz from pending install queue to install queue.
[12/19/18 - 17:41:52]: Received package install request: Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz
[12/19/18 - 17:41:52][HIGH DALOG_NORMAL]: Flag_Package_Running: 1
[12/19/18 - 17:41:52]: about to run |cpwd_admin list | awk '$1=="APP" {i=($3=="STAT"?3:4); vsx=($2=="CTX"); next} (i>0 && (!vsx || $2==0)) {print $1 "-" $i}' |
[12/19/18 - 17:41:52]: proccessName = |CPVIEWD| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |HISTORYD| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |CPD| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |MPDAEMON| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |CI_CLEANUP| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |CIHS| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |FWD| processState=|E|
[12/19/18 - 17:41:52]: proccessName = |DASERVICE| processState=|E|
[12/19/18 - 17:41:53]: about to run |cpwd_admin list | awk '$1=="APP" {i=($3=="STAT"?3:4); vsx=($2=="CTX"); next} (i>0 && (!vsx || $2==0)) {print $1 "-" $i}' |
[12/19/18 - 17:41:53]: proccessName = |CPVIEWD| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |HISTORYD| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |CPD| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |MPDAEMON| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |CI_CLEANUP| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |CIHS| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |FWD| processState=|E|
[12/19/18 - 17:41:53]: proccessName = |DASERVICE| processState=|E|
[12/19/18 - 17:41:54]: ------ Preparing Installation: ------
[12/19/18 - 17:41:55][HIGH DALOG_NORMAL]: MapFilesToRollback:: No hotfixes installed for product SecurePlatform - no need to map rollback package
[12/19/18 - 17:41:55][HIGH DALOG_NORMAL]: MapFilesToRollback:: No hotfixes installed for product CPinfo - no need to map rollback package
[12/19/18 - 17:41:55][HIGH DALOG_NORMAL]: MapFilesToRollback:: No hotfixes installed for product rtm - no need to map rollback package
[12/19/18 - 17:42:24]: About to install: Check_Point_R77_30_JUMBO_HF_1_Bundle_T185_FULL.tgz. Log file: /opt/CPInstLog//install_CPUpdates_BUNDLE_R77_30_JUMBO_HF.log
[12/19/18 - 17:42:24][HIGH DALOG_NORMAL]: about to launch disk space monitor.
[12/19/18 - 17:42:24][HIGH DALOG_NORMAL]: launched disk space monitor.
[12/19/18 - 17:42:24][HIGH DALOG_NORMAL]: partitionSpaceReport - Failed to get disk space information for partition /ramdisk

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PhoneBoy
Admin
Admin
‎2018-12-27 08:02 PM
In response to li_hd

Everything you pasted is prior to the R80.10 upgrade.

Please attach the log file instead of pasting its contents. 

Also, have you opened a TAC case on this?

Possible that's the next step here.

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li_hd
Participant
‎2018-12-27 09:21 PM

Deployment Agent.log Upgrade to Attach.Thanks for your help 

DeploymentAgent.log.zip
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PhoneBoy
Admin
Admin
‎2018-12-27 10:22 PM
In response to li_hd

Not seeing anything in here that's obvious.

I do see some messages about not being able to reach the Check Point Cloud.

Might want to verify you have connectivity as described here; How to verify that Security Gateway and/or Security Management Server can access Check Point servers... 

I recommend opening a TAC case so proper troubleshooting can be done.

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Steve_Vandegaer
Contributor
‎2020-02-20 05:18 AM
In response to PhoneBoy

I just had the same issue, no solution but via Clish I was able to import the package.
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Eddie_Kalbert
Employee
Employee
‎2020-02-20 08:05 AM
In response to Steve_Vandegaer

Try to acquire lock by clicking on the pencil in the top left corner

  • image.png
 
 
 

 

Steve_Vandegaer
Contributor
‎2020-02-20 08:09 AM
In response to Eddie_Kalbert

I had lock, tried to reboot and everything it just didn't come back.
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Eddie_Kalbert
Employee
Employee
‎2020-02-20 08:12 AM
In response to Steve_Vandegaer

Maybe @Boaz_Orshav  can assist.

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hrath
Employee Alumnus
Employee Alumnus
‎2020-09-17 11:22 PM
In response to Eddie_Kalbert

Your workaround of doing a refresh was great but it went away after couple of minutes.

Deployment Agent was the latest one 1935 on R80.40 Secondary SMS (This Customer was having issue only on the Secondary SMS but not on Primary SMS & Log Server).

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Steve_Payne
Participant
‎2020-02-20 11:43 AM

Try updating to a newer version of the CPUSE/Deployment Agent. There are instructions here for manually installing from command line if you cannot do it from the web interface.

Check Point Upgrade Service Engine (CPUSE) - Gaia Deployment Agent

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